Collaboration Tools

IT Services is committed to enhancing the digital experience of UCLA students, faculty and staff.

ITS offers the following collaboration tools free of charge to all UCLA students, faculty and staff. Please see descriptions below for each product, and how to get started.

  • Box: The university-approved, secure method to store and share documents online
  • DocuSign: A secure, legally-binding electronic signature application, allowing you to sign and complete documents from anywhere at any time.
  • LastPass: LastPass simplifies your online life by remembering your passwords for you.
  • Slack: Slack is a messaging and collaboration platform available to all UCLA students, faculty and staff.
  • Zoom: Zoom is UCLA’s choice for video and web conferencing, enabling you to attend meetings or classes remotely.

More Supporting Tools

VPN

A VPN is a secured private network connection built on top of publicly-accessible infrastructure. The Campus VPN service provides an alternative to using the proxy server for remote access to the UCLA Library and other campus resources. Campus VPN access is restricted to registered students and university employees with an active staff/faculty appointment. You will be required to enroll in and authorize your login attempts using Multi-Factor Authentication (MFA) to connect to the Campus VPN.

  • VPN: When to Use the Campus VPN
  • VPN Clients: Download the VPN client you need for your OS. 

Office 365

Office 365 (O365) is part of Enterprise Messaging. It is a subscription-based online version of the Office platform that pairs web-based Office applications with cloud storage. O365 has 100 GB mailbox quotas, greater redundancy, Office Web Apps, One Drive for Business, Skype for Business, and many other features.

Log in to Office 365

Google Apps for Education

Google Apps is an integrated communication and collaboration solution offered by Google, which includes Gmail, Google Calendar, Google Docs, and more. Google Apps is available to employees, students, alumni, and retirees. Affiliated individuals can be granted accounts with appropriate authorization.

Log in to Google Apps for UCLA

Jabber – VOIP

Make and take phone calls from your VoIP (Voice over IP) office phone number on your laptop or mobile device with Jabber. To request a Jabber account, submit your request through the IT Services Web Center. You may request access to Web Center from your Departmental Security Administrator (DSA); or ask your DSA for the designated individual who can order services on your behalf or on behalf of your department.

Learn more about Jabber in our knowledge base

Voicemail

Check your phone messages from anywhere.

See the Voicemail User Guide

Audio/Visual System Recommendations

If your department needs to upgrade its A/V systems for remote work, we've put together a list of recommended packages for your conference rooms.

IT Services' Desktop Support team has put together audio/visual system recommendations to the UCLA community to ease the burden of research and product selection.

We've created a set of specific technologies, based on room type, size, and purpose that can function as a catalog to easily choose from. We have recommendations for:

  • Huddle spaces
  • Small conference rooms
  • Portable A/V systems
  • Standard conference rooms, 
  • Multi-use spaces
  • Enhancing existing installations
  • Supplemental components
    • Room scheduling
    • Digital signage 
    • Speakers and microphones
    • Displays and video walls
    • Visitor management

For more information on how IT Services can assist with your project, please contact us at [email protected] or (310) 267-HELP (4357).

Helpful Links

Training Resources

While you're at home, stay connected to the rest of the UCLA community with our software bundle and other tools for working remotely. Looking for training on the software bundle tools? We offer both instructor- led and web-based training, along with quick reference and user guides for our products and services. 

Go to Software Bundle Training Resources

Need Help?

For more help with any of the tools in our software bundle, our friendly staff at the IT Support Center are here for you.

IT Support Center
[email protected]
310-267-4357 (7HELP)

IT Support Portal
Explore the IT Support Portal where you’ll find easy to search knowledge base articles and service descriptions. You can also open a service ticket and track its progress.

Local IT Resources
Looking for your local IT staff? Faculty and staff can contact their department's local IT.